ACCA eLearning Portal for Professional Certification
Download the ACCA eLearning Portal Case Study as a PDF

For more than forty years, the Air Conditioning Contractors of America (ACCA) has been making life more comfortable for contractors and their customers through the professional growth and success of its members. In this time, ACCA has grown to become the largest organization of heating, ventilation, air-conditioning and refrigeration contractors in the world. ACCA serves the educational and technical interests of the small businesses that design, install, and maintain indoor environmental systems. With more than 300,000 workers in the heating, ventilation, and air conditioning business in the U.S. alone, keeping on top of technology and best business practices is critical for the industry and for consumers.

To address the needs of their growing audience, ACCA implemented numerous training and education programs including the organization’s annual workshops, regularly scheduled classroom training, CD/DVDs, and webinars. Anticipating the needs of their increasingly mobile and tech savvy membership, ACCA sought out additional training opportunities to provide 24/7, on-demand training anytime, anywhere.

ACCA determined it could best meet the needs of its members by expanding its online offering to include self-paced, asynchronous courses, available via a learning management system (LMS).

Requirements for the learning management system and technology provider included integration with ACCA’s association management system (AMS) for single sign-on and member authentication as well as with the association’s existing eCommerce system.

THE SOLUTION

After reviewing multiple LMS systems, ACCA ultimately chose to partner with Digitec and their Knowledge Direct® Learning Management System. Digitec’s expert, in-house IT and support staff successfully integrated both ACCA’s association management system (AMS) and eCommerce shopping cart into the LMS, enabling the secure passage of learner and course data between the systems. Key features and functionality of the system, including the ability to track learners, report on activity and course completions, testing with auto scoring and automated print certificates make Knowledge Direct a great fit for ACCA.

The Knowledge Direct Learning Management System also supports ACCA’s blended learning approach. Scheduled Live Events are created and assigned to learners directly from the administrative dashboard and can consist of webinars, instructor-led training and education sessions during the association’s annual meeting.

THE RESULT

By utilizing Digitec’s Knowledge Direct LMS, ACCA is able to:

• Address the educational needs of its ever-growing audience with interactive and engaging e-Learning.

• Provide its membership with on-demand training – accessible anywhere, anytime.

• Create new courses quickly and easily using Knowledge Direct’s built-in content authoring tool.

• Update or modify course content as needed – quickly and easily.

• Promote related courses to learners using the built-in “recommended courses” marketing application.

• Facilitate collaborative interaction between learners and instructors through moderated discussion boards.

• Provide learners dynamically generated eTranscripts for tracking their progress.

• Track, manage and provide training in accordance with local and state continuing education requirements.

For additional information and frequently asked questions about Learning Management Systems click here.

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Established in 1988, Digitec is an award-winning eLearning production company and LMS provider, developing educational products for commercial, academic and not-for-profit clients. Digitec’s mission is to combine technology and creativity to transform learning from a singular, passive event into highly adaptive and engaging learning experiences that change lives.

The Knowledge Direct® suite of software, developed by Digitec, is an integrated learning system for mobile and web-based delivered training for mid to large-size associations, medical organizations, non-profit organizations and corporations. With integrated production facilities in Orlando, Florida and San Juan, Puerto Rico, Digitec’s highly creative staff of 20+ in-house artists, Flash animators, audio and video engineers, and computer programmers are focused on developing best-in-class e-Learning technologies for the 21st century.